Bradford Bradford Access

Password help

Reset a password without opening a ticket.

Bradford Access makes sure it's really you before changing anything. First we find your account, then we send a quick approval to your phone through Duo and ask one of your security questions. Once you're verified, your new password is saved securely and works right away.

Register for reset Reset a password

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How a reset works

  1. 1. Register once. Enter your username, approve the request on your phone, and save three security answers. We keep those answers private.
  2. 2. To reset, use the same account and approve Duo on your phone again. Only your phone can approve it.
  3. 3. Answer one security question, then choose a new password. It is saved securely and works right away. We do not keep a copy here.
  1. 01

    Your account

    We look up the username you enter. Your new password is saved to that account and works right away. Accounts with special access, and accounts that aren't set up for password reset, are turned away.

  2. 02

    Your phone

    Registration and reset both ask you to approve a request in Duo on your phone. On this practice site, tap Approve here. On the real site, only your phone can approve it.

  3. 03

    Security questions

    When you register, you save three answers. A reset asks one of them before the password changes. We record that you tried. We never record your password or your answer.